London Venues

Regional Venues

In addition to the data that can be provided by eBay & PayPal staff, you can quickly research publicly available information on eBay.

Search for Active Listing using search string or specific item number

Advanced search lets you additionally search by the nearest postcode

Search by Seller ID for all active/completed sales, dating back 30 days. Listing generally provide you with the seller's City or Town or residence

Feedback profile reflects comments made by other users regarding previous transactions

9 am - 9.30 am:
Registration & Coffee

9.30 am - 10.45am:
eBay & PayPal familiarisation from the investigators perspective
Nicky Adams & John Needham

• Introducing eBay and how it works
• The internet evolution
• Registering, buying and selling footprints
• Recent Trust & Safety initiatives
• Fighting Counterfeits
• Seller & buyer fraud
• Spoof & spam - examples & affects
• Account Guard
• Introducing PayPal and how it works

10.45am - 11am:
Coffee Break

11 am - 12.30 pm:
eBay investigation techniques
John Needham

• How to use eBay as an open source investigation tool
• Analysing listing, user ID's, bid history and feedback
• Contacting eBay members
• Search email address for eBay member association
• Discover a member's real name & contact details without trading
• Obtain a member's last 30 days trading history (seller, bidder or buyer
• Search for sellers or items by postcode and filter results
• Have eBay monitor the site for you 24/7 and email you hits
• eBay reviews, guides and "About Me" pages

• Making the most of the data obtained
• Escalating cases to and working with Law Enforcement
• eBay & PayPal Fraud Investigation Team overview
• Working with eBay
• Conducting covert investigations
• Introducing the eCops Investigation Tool

12.30 pm - 1.30 pm:
Buffet Lunch

1.30 pm - 2.30 pm:
How to get the most from the Verified Rights Owners Programme
Nicky Adams

• Rights Owner's Role Vs eBay's Role
• Reporting listings efficiently and accurately
• Using favourites search
• Reporting repeat offenders
• Creating an "About Me" page
• Communicating with sellers using "Ask Seller a Question"
• Responding to user inquiries
• Obtaining information about sellers
• Asking eBay to cooperate in criminal or civil actions

2.30 pm - 2.45 pm:
Tea Break

2.45 pm - 4.00 pm:
Investigating the internet
Steve Edwards

• How to locate an Internet Address (IP)
• Email addressing (understanding emails header etc)
• How Google works
• Basic Google search techniques
• Advanced Google search techniques
• Other Google databases
• Other search engines
• Useful tools and techniques
• Covert investigations
• Handling the evidence

4.00 pm:
Questions & answer session

4.30 pm:
End