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NGO Seminar Content

eBay familiarisation

These seminars are intended to provide those engaged in eBay related investigations with a better understanding of how the site works and offer an insight in how eBay reacts to the challenges of fakes and stolen goods. By focussing on the most significant aspects of the site, a myriad of investigative opportunities are uncovered that are oblivious to all but the most experienced practitioners. Understanding the challenges, having a thorough appreciation of how the site works from an investigators perspective and the ability to more effectively analyse eBay data, as provided by these seminars, are essential to any successful investigation.

eBay investigations

Progressing incrementally, the seminar will consider the wider impact of the internet evolution then focus on the eBay platform as an open source investigation tool. Drawing on five years experience training the Police and other government agencies in effective eBay and internet investigations, we will examine some of the additional techniques that can be deployed to gather targeted intel under both overt and covert conditions. We will explain in more depth how to employ advanced search techniques and use eBay functionality to significantly further the investigation. Through these techniques and the specialist skills that only these seminars can impart, the delegates will learn how to conduct their eBay related investigations to the highest possible standard of professionalism and to the maximum effect against brand abuse and other criminal activity.

VeRO

The objective of the seminars is to also familiarise delegates with eBay’s Verified Rights Owner’s Programme and to empower VeRO members to understand the programme and their roles within it and to more effectively detect and report infringing items and sellers to eBay. The seminar will provide the techniques, processes and necessary skills to fight intellectual property rights abuse on eBay (such as a copyright, trademark or patent), to minimise the effects of brand derogation and to engage with eBay in civil or criminal actions against offenders.

Investigating the internet

Investigators next steps are generally to interrogate the internet for further clues and/or engage with the suspect via emails. The seminar will therefore explain how emails work and how to extract vital evidence from them. Google has become the predominant search engine but we can strengthen or restrict our searches by employing advanced techniques. We will show how to use search engines, social networking sites and other internet tools to take the investigation even further. The seminar will also provide vital guidance about maintaining the integrity of your internet evidence and how to perform your overt or covert investigations both ethically and legally.